Jeremy Keaster in his big rig shows us that sometimes drive-thru lanes can be hard to navigate. So, First State Bank decided to do something about it.

We are widening several drive-thru lanes for easier navigation, along with introducing Interactive Teller Machines (ITMs) this year. These changes are being made in our customers’ best interests and with their convenience in mind.

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On Wednesday, April 24, First State Bank held a “Demo Day” at its Downtown branch in Russellville, in which the drive-through building behind the branch was demolished to begin construction of the branch’s new drive-through featuring interactive teller machines, or ITMs.

Christina Krueger, who served First State customers as a teller in the Downtown drive-through for nearly 15 years and is now part of the new ITM teller team, was given the honor of first swing with a sledgehammer. In all, the demolition process took about 30 minutes for the building to come down.

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This Friday, April 19, the highly-awaited process will begin to replace First State Bank’s ATMs in Russellville and Ola with interactive teller machines, or ITMs.

On Friday, the ATM at the Downtown branch (501 W. Main St. in Russellville) will be removed. Friday will also be the last day for Downtown Drive-Thru services as demolition to the current drive-through building will begin next week. Construction on a new structure to house two ITMs and wider lanes will begin after demolition and is set to take 6-8 weeks. Our Lobby will remain open as well as Drive-Thrus at our other Russellville and Ola locations.

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First State Bank is happy to announce the team that will be assisting customers through its soon-to-be-installed interactive teller machines, or ITMs.

Manager Ashley Weaver will lead the ITM Department, which will be located in First State’s downtown Russellville branch and affectionately coined “The Hub.” Christina Krueger and Tori Johnson are the new ITM customer service specialists, and both Chandler Webb and Jennifer Gonzalez will be helping as part-time ITM tellers.

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